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Applies to: Customers moving a Votel number to another provider

What do I need from you to port my number out of Votel?

Nothing from us. You can port numbers out of Votel at any time, and the new provider starts the port. The new provider sometimes asks for an invoice or a screenshot that proves you own the number. A screenshot of the number in your Votel account is usually enough.

A Votel number is a VoIP number, so it does not have a traditional carrier account number. If the new provider keeps asking for an account number, tell them it is a VoIP number and use the phone number itself as the account number.

Updated October 21, 2026More in Phone, SMS & 10DLCAll FAQs